Shipping Information:
Shipping Rates:
Flat-rate shipping is available, with rates displayed at checkout based on location and chosen shipping method.
Processing Time:
Orders typically ship within 1-2 business days. Weekend and holiday orders may require additional processing.
Shipping Methods:
Choose between standard and expedited shipping options from trusted carriers.
Tracking Your Order:
Receive a shipping confirmation email with tracking information to monitor delivery progress.
International Shipping:
Currently serving the United States only, with plans for international expansion.
Return Policy:
30-Day Return Window:
Eligible items may be returned within 30 days of delivery, unused, unopened, and in original packaging.
Return Process:
Contact customer support with order number and reason for return to receive return instructions and authorization if applicable.
Refunds:
Refunds issued to original payment method within 5-7 business days of receiving returned item.
Return Shipping:
Customers responsible for return shipping costs, except for errors on our part or defective products.
Exchanges:
Exchange service not available. Customers may return items and place new orders as desired.
Damaged or Defective Items:
Contact us immediately regarding damaged or defective items for resolution and replacement or refund as needed.